Refund policy

Return & Exchange Policy

 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return for free. 

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt proof of purchase. 

To start a return, you can contact us at houseofman@mail.com Please note that returns will need to be sent to the following address:

House Of Man Limited , 27 Stamford Steet, Altrincham, WA14 1EX

You can always contact us for any return questions at houseofman@mail.com

 

Exchanges

 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

 

Refunds

 

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

If more than 15 business days have passed since we’ve approved your return, please contact us at houseofman@mail.com